My daughter has a Toshiba Satellite Laptop and was given a free copy of Microsoft Office 365 as part of her school enrolment.

Unfortunately when she upgraded her laptop to Windows 10, the on-board ethernet adapter stopped working, so she only had WiFi network access.

When we tried to download office using the new “Click to Install” technology, the installation continually failed because the WiFi connection was not fast enough.

Sadly, Office 365 is not available on CD or DVD, so the only way we could install it was as a download.

I am aware that Microsoft offers an offline installation option via the “My Account” option, but this isn’t available for school-based copies of Office, only for store-bought copies.  The school portal only allows a “Click to Install” option.

After trying to fix the on-board ethernet adapter, and scouring the web for Windows 10 drivers, I decided this was a waste of my time, and bought a Comsol USB 3.0 Ehternet Adapter for the laptop.

This turns a USB 3.0 port into a hard-wired ethernet adapter.

I then pluged the laptop into the wired Lan via an RJ45 cable, started the Office 365 download, and hey presto! It worked!

FigJam to me.

Cost of Comsol USB 3.0 Ethernet adapter: $43.88 from Officeworks.

I could have sent the laptop off to Toshiba to get fixed, but considering the effort taking it there, waiting for it to get fixed, bringing it back, I decided it was cheaper to spend $43 on the adapter.

Warning: Make sure you plug it into a USB 3 port on the laptop.  It doesn’t seem to work if you plug it into a USB 2 port.

I hope this helps anyone else with a similar problem.

We’ve had one for the last 5 years, and it has served us very well.  It’s quick, reliable and easy to use.

We had two 1TB Western Digital “Caviar” drives installed.

Unfortunately, one of those drives failed last night.  I replaced it with a Seagate “Baracuda” 2TB drive.  We’re not running the DNS323 in a “RAID” configuration, so a different type of drive isn’t a problem.

When I booted up the unit with the new drive, the web interface told me it found the new drive, and was it ok to format it?  It assured me my other drive would be ok.

I answered “Yes” and it started formatting the new drive, but it stopped when it got to 94%.

There are a whole lot of articles online about this problem, and people have come up with many and various issues to get around it like using a different browser, clearing out cookes, even formatting the drive on a separate machine.

There was a mcuh simpler solution, however.

A 2TB drive is pretty big.  It takes a long time to format.  It just so happens that on this device, most of the formatting happens when it gets to the 94% mark.

So the easiest solution to this problem is to WAIT. 

Do nothing for an hour.  Eventually it will finish formatting, and everything will be ok.

If you don’t like doing this, feel free to try a different browser, or bury your computer in peat for a couple of hours, or chant incantations for a while.  I assure you whatever you do, if it takes longer than an hour, it will fix the problem.

Well…. it will appear to fix the problem.

Or – just wait.  Let the thing finish formatting.  Then everything will be ok.

I took Steve and Harrison on a bike ride this morning, along the North Pine River, up to Lake Samsonvale, and then back along the North Pine Rover.

It was a hoot! A little bit slower than normal, because Harrison is only 9 and his bike is a bit worse for wear. But it was fun all the same.

And I got to try out a new program for my Nokia N95 mobile phone. Nokia Sports Tracker Uses the inbuilt GPS on the phone to record speed and height info. While you’re cycling, your N95 acts like a speedo, and odometer, showing you all the vital stats. But when you get home, you click the button, and upload the data to sports tracker.

The really cool thing is that if you take any photos with the phone on your journey, it will upload and geotag them.

So the map on the left here is where we went. You can drag and zoom it if you want more detail.

But the fun part is that the data is also uploaded to the Sportstracker community. Here’s a link to the data for our ride today. If you tick the “altitude” box, you can see every hill, and how fast we were going.

The thing I like most about this technology is that it adds to the fun of getting out and exercising. At times I’ve found it hard to overcome my inertia to regularly exercise. In regards to exercise, if it makes me think “Oh yeah! I want to do that again!” then I think it’s a great thing.

Oh – and you can use Sports Tracker for running, walking, skiing, rowing – whatever floats your boat.

P.S. I’ve ordered a mounting bracket to attach my phone to my handlebars. Till that arrives, I’m using some of Lilly’s hair ties

The penny finally dropped. (D’OH!)

My power management settings were set to “Default Power Scheme”. So Windows was throttling the CPU to reduce power usage and extend the life of my battery. That’s useless to me because my computer is rarely un-plugged.

I changed it to “Minimal Power Management” and WHOOOOSH!!!!! It’s running as fast as it used to.

Nice to have decent laptop power again. I’ve been putting up with crawling speeds for months. If only I’d found this solution earlier!

I complained to Ben yesterday about my poor experience with Telstra and he solved my problem. Basically the upgrade to a 3G sim card broke my messagebank service, and Ben helped me navigate the labyrinth of Telstra to find an intelligent lifeform that was able to “Re-provision” my phone and get my messagebank working again.

Thanks for the excellent service, Ben.

Special thanks also to Anthony at Telstra who flipped the right switches and made the right incantations to get it all working for me.

As an addendum to my report about MyPhoneExplorer that I mentioned yesterday, another nifty feature is that when it’s connected to my computer, and I receive an incoming SMS, it pops the SMS up on my compuer screen. Plus when someone calls on the mobile while its connected to the computer, a popup flashes on the screen to tell me someone is calling, and it tells me who the caller is.

I am a very happy customer now!

I can email, take photos, videos, browse the net, watch Fox-Tel, listen to the radio and use it as an MP3 player. Mine came with a 500mb memory stick, and a nifty little adapter so you can plug the stick into your laptop.

I have two gripes:

GRIPE 1. The softwae that comes with it is useless. This bloatware is almost 50mb to download. It fails to install, with heaps of DLL errors. Gives errors when you uninstall it, blurts out wierd pop-up messages in chinese when I reboot my machine, and renders the phone unusable when connected to the laptop via USB.

SOLUTION 1. A FANTASTIC program called MyPhoneExplorer – it’s free, only 2mb in size, installs with no problems, does everything the Sony software pretends to do and more, and is easy to use. It even has a great utility where you can use your computer keyboard to navigate around the phone rather than pressing the small keys on the phone. If you download it and like it, don’t forget to send a donation to the author. He accepts paypal.

GRIPE 2. Telstra. It took 18 hours to get my new 3G Sim Card activated. While they were doing that, by messagebank service died. I tried phoning them 4 times, each time on the phone for 30 to 40 minutes. On 3 of those occastions they cut me off after 30 minutes.

SOLUTION 2. Any suggestions? I won’t touch Optus with a barge-pole because they’re majority owned by the Singapore government who has the nasty habit of executing people by hanging. I don’t know anything about Voda, 3 or AAPT. Telstra is sort of like an alcoholic uncle. You don’t like him very much, he does nasty things, but you’re worried if you swap him for someone else’s uncle you might end up with someone even worse.

I’ve got an extended warranty on it, so I could return it to get a new screen, but I run my life and my business on my laptop, so I’d rather buy a new one than let it out of my sight for more than a few hours.

I noticed that it was pumping out a lot of heat from the heatsink on the left hand side of the unit, and thought that was normal for laptops. But when the next vertical line started flickering on my screen I got desperate and googled “lg lw70 laptop temperature” and discovered a new utility.

Speedfan (http://www.almico.com/speedfan.php) is a clever utility that monitors the temperature of a PC at several different points (HDD, CPU, Video) and lets you configure responses to certain events if the heat gets too high.

To my horror, when I ran it on my laptop, I discovered that it was running at 66 Celsius, which is pretty hot.

I racked my brain trying to figure out a way to reduce the temperature and came up with two ideas:

• I put the laptop on a U-shaped metal tray. The U-Shape meant that air could get underneath it, and the metal tray conducted the excessive heat away from the laptop.
• I made the windows power schemes the same whether the laptop is running on batteries or not. So the HDD spins down after 5 minutes, and the Laptop tries to conserve as much power (i.e. produce as little heat) as possible.

The results were drastic. The laptop temperature dropped from 66C down to 44C in about 2 hours.

It won’t undo the heat damage that’s already been done to my screen, but at least the screen won’t sustain any more damage.

Now all I have to do is figure out how to live without my laptop for a week so I can get it repaired

I’d recommend speedfan for any machine that has a decent bios and allows monitoring of temperatures.

I turned on my laptop and got an error while booting about a faulty NTLDR.SYS file – or some name like that. The error said to insert the Windows CD and select option “R” to recover.

My Acer laptop didn’t come with a Windows CD, it came with a “Recovery CD”. So I inserted that CD, booted from it, and the damned thing started formatting my hard drive. Yes there was some vague warnings in broken English about backing up data, but I was expecting to see a Windows message, and got something totally different.

“Ah!!!!” I screamed as I saw what was happening, and turned my machine off in the middle of the format.

Now the disk drive was partially formatted, and had no directory info on it.

So I plugged in my trusty USB drive backup, and went about getting the machine ready to Ghost the backup drive back to the original drive.

Getting a laptop to boot from a CD and run Ghost is an effort in itself and took me about 2 hours to figure out. If you want to try it yourself, get Ghost to burn a bootable floppy that does the same thing, and use something like UBCD to convert the floppy to a CD.

So I ghosted the backup drive back to the laptop, booted the laptop and…. NOTHING. The USB drive was faulty, and the backup drive was unreadable.

“Ah!!!!” I screamed again in a Homer Simpsonesque panic.

I ran Spinrite on the USB drive in a vain attempt to fix it. But the back up drive was faulty (remember, Neil?) and so it just made things worse – and I lost the partition table on the backup drive.

So I threw the USB drive caddy out the window, and connected te Backup drive to a spare IDE port on my desktop computer. Still no joy.

So I tried a thing called “Diskpatch” which is supposed to fix partition tables. It said a few encouraging words, and did absolutely nothing.

Finally, I tried a thing caled “iRecover”. It was able to see stuff on the drive. Most of it was scrambled, but I used it to pump as much corrupted data from the drive as I could.

It has been running for about 7 days, and has almost finished pumping everything from the 60GB backup drive. about 75% of the stuff is rubbish. I was able to recover one or two snippets that were some use to me.

Bottom line – I lost about 6 months worth of work – but was able to scrounge a lot of it back from other sources.

I NEVER EVER want to go through this again. It’s bad for my health, my marriage and my business. Here’s what I will do in future:

1. Backup more regularly to multiple locations.
2. Use something like NTI to create a bootable backup DVD of my drive.
3. Get a new Laptop – the Acer Travelmate is rubbish.
4. Never try to run windows repair on a faulty drive until I’ve pumped it for all the information I can.
5. Never trust a USB drive. Especially one that runs hot.
6. Backup more regularly to multiple locations.
7. Buy high quality equipment

The other thing with Laptops – don’t move them around until you’ve put the machine in standby mode. If you do, the diskdrive is still spinning, and there’s a good chance you’ll stuff the drive up.

You will have one of your disks crash on you sometime in the next few years. It’s happened to me 4 times in the last 12 months on 2 different machines. Make sure you can recover from it. Do something about it today.

iRecover is available from http://www.diydatarecovery.nl

It works, but it is damned slow.